Refund Policy for Motor History Hub
At Motor History HUB, our goal is to ensure our customers have a satisfactory experience with our services. To support this, we have established a clear Returns & Refunds policy:
Cancellation and Refund Eligibility:
Once you have received your reports, orders cannot be cancelled. If you have a valid reason for requesting a refund under our policy, you must notify us within three days of receiving your reports. Please contact us via email at refund@MotorHistoryHUB.com or through our live chat feature on MotorHistoryHUB.com.
Refund Process:
If your refund request meets our criteria, we will process your reimbursement within three days of receiving your request. The refund will be issued using the original payment method, with no additional fees incurred by you.
Conditions for Refunds:
Refunds are applicable under specific circumstances such as:
- Inaccurate data in the report
- Non-receipt of reports
- Overcharging for a single report
If you encounter inaccurate data, you must provide evidence for our review. Upon confirmation of incorrect data, we will refund your payment within 3-5 working days. However, refunds will not be issued if the data provided is accurate.
Non-Refundable Cases:
Complaints not falling under the listed conditions are non-refundable. For any other concerns, please contact us via email or live chat support, and we will assist you promptly.
Contact Us:
If you have any inquiries regarding our Returns & Refunds Policy, please reach out to us at refund@MotorHistoryHUB.com. Our team is available to address your questions and provide further assistance.
We value your satisfaction and strive to ensure a positive experience with Motor History HUB.